Shipping policy

Processing time

 

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.

 

Shipping rates and delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected, and are estimates only, not guaranteed.

 

Shipping to the United States

 

We currently ship to addresses within the United States. If you have questions about shipping to a specific location, please contact us before placing your order.

 

Damaged or lost shipments

 

Please inspect your order upon reception and contact us immediately if the package arrived damaged or if items are missing, so we can evaluate the issue and make it right.

 

Questions

 

If you have any questions about this Shipping Policy, please contact us at support@velvetcrest.co or +1 (727) 358-6748.